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If that email has access to a firm's portal, a sign-in link is on its way. It works once and expires in 20 minutes.
How returns work
You can return a lead for bad data only, within 5 business days of delivery: a wrong number, a duplicate of a lead we already sent you in the last 90 days, or a person who says they were never in the accident. Open the lead and use Request a return. We decide each return within 5 business days. An approved return is replaced with a new lead in the same state at no charge, never refunded.
Monthly statement
Charges
Prepaid blocks
Payments received
Your states and price per lead
These are set in your agreement. To add a state or change your daily cap, ask your Claim Ignite contact.
Returns to decide
Claim Ignite staff only. Decide each return within 5 business days, on the three grounds only. Approving marks the lead returned; the firm's next lead in that state is the free replacement.
Decided
Portal logins
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